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Pracovní místa arche consulting

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Nabídky práce: 3

Job Post Details

Customer Care Agent with German or Polish | RELOCATION TO CZECH REPUBLIC - job post

Arche Consulting
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Úplný popis pracovní pozice:

Numer referencyjny: CCA/MAS
Czechy / Brno
Customer Service Advisor SSC / BPO

What duties will help you to grow?

  • delivering high-quality customer service,
  • maintaining relationships with clients through various communication channels: phone, chat, email,
  • providing information about the current company's offerings and recommending the best solutions for the client's needs,
  • assisting clients with issues related to reservations, payments, services,
  • recording reservations,
  • monitoring data in the computer system.

What is needed to apply?

  • excellent command of English and German or Polish (C1 level preferred),
  • enthusiasm, positive energy, and ease in establishing contact with the customer,
  • willingness to work on shifts (rotational shifts between 7:00 AM and 10:00 PM),
  • experience in a customer service-related position- will be a plus! But if you are just starting your career, don't worry! We are waiting for you!

Additional benefit you can count on:

  • accommodation / housing allowance during the onboarding period in Brno,
  • relocation package,
  • possibility to work fully remotely from any place in Czech Republic after the training (for German speakers),
  • discounts on company's services and products (travel industry),
  • corporate events that foster a friendly atmosphere within the company,
  • financial bonuses,
  • social benefits: private medical care, insurance, meal allowance,
  • real opportunity to grow within comanty's structures- all of the senior/ leader/ management positions are covered internaly!

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