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Job Post Details

Customer Moderation Specialist - job post

STRV
5.0 out of 5
Home Office
Plný úvazek

Popis pracovní pozice

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Druh nabídky práce

  • Plný úvazek

Lokalita

Home Office

Úplný popis pracovní pozice:

Cosmic Latte, the software-product company behind global market-leading LGBTQ+ dating applications, is looking for an English-speaking Customer Support Specialist to help out our Care Team - to support our queer applications Surge & Zoe!


How You Fit In

You're fluent in English and want to put your skills to good use. You ideally have around 30-50 hours per month to spare. You've got a laptop you can work on and can dedicate an hour or so every day to support our users. You're based anywhere as this is a remote-friendly part-time job. As a customer moderation specialist, you will be in charge of content moderation for our dating apps ensuring it's a safe and friendly space for everybody!

At Cosmic Latte, Your Role Will Be to:

  • Rejecting inappropriate public photos
  • Evaluating suspicious accounts
  • Comparing verification photos to profile photos
  • Work only during the weekends

We Expect You to Have:

  • B1 Level English (according to CEFR)
  • Interest in working with LGBTQ+ apps
  • Laptop
  • Other language is a huge plus
  • Commitment to dedicate your time on weekends only (30-40 hours a month)
  • Ability to work under a trade contract (freelance/registration)


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