nabídky práce v lokalitě Hlavní město Praha

Are you passionate about the world of betting and want to be at the heart of the action? Can you offer support, solve problems, and provide guidance faster than a goal in the first minute? Then we’re looking for you!

What will your daily game look like?
As our new Customer Support Advisor, you will:

• Communicate with customers via phone, chat, email, and social media
• Assist with account registration, verification, login issues, payments, and technical challenges
• Be a reliable guide through our platform
• Provide fast, friendly, and accurate solutions
• Contribute ideas and insights to improve internal processes

Who are we looking for?
We’re looking for a team player with a natural customer focus who:

• Speaks and writes Czech fluently (C2) and communicates well in English (B2)
• Has a positive attitude, enjoys teamwork, and embraces challenges
• Is comfortable using computer applications (MS Office, etc.)
• Can explain complex things in a simple way
• Has an interest in sports and betting – so you know what you’re talking about
• Previous customer service experience is a plus, but not required
• Has completed secondary education with a school-leaving certificate

What do we offer?

• Full-time position in modern offices in the heart of Bratislava
• Salary starting from 37.500 CZK/month + performance bonuses (up to 2.500 CZK) + extra pay for night shifts, weekends, and holidays
• 24/7 shifts – choose from time blocks (07:00–16:00 | 16:00–01:00 | 22:00–07:00)
• Fresh fruit, snack days, and refreshments at the workplace
• Summer & Christmas parties, competitions, wellbeing workshops
• Career growth opportunities – training, courses, Concentrix University
• Paid onboarding training, friendly team, and plenty of opportunities to grow

Who are we?
We are Concentrix – a global leader in customer experience solutions. We help top brands grow through outstanding customer service and cutting-edge technology. Operating in over 70 countries, we’re proud to be recognized as Employer Brand Leader of the Year and Best Employer – Outsourcing.

Is this a match?

• Are you available to work in Brno?
• Do you speak Czech like a native and have a good command of English?
• Do you enjoy helping others, solving problems, and being part of a team?

Then don’t wait – join us and be part of a job that changes the game!

Job Types: Full-time, Contract

Pay: 37,500.00Kč - 40,000.00Kč per month

Jazyk:

• česky (Povinné)