Slovak Speaking Customer Support Job in Greece
JOB TITLE : Customer Support
LOCATION : Athens, Greece
WORKPLACE : Both Remote and Onsite
INDUSTRY : BPO/Call Centre
LANGUAGES : Fluent Slovak, B2 English
SALARY : 1200€ -1300€
RELOCATION : Provided
Our clients are highly reputed companies with constant growth in the international market and we are pleased to find good employees for them. Apply today and a member of the team will be in touch to arrange an interview.
Responsibilities:
- Dealing with customer queries for various issues related to products or services.
- Troubleshooting any problems clients may have via telephone, e-mail, or chat.
- Provide information about products and services to the customers over the phone.
- Escalation and rerouting of the issues to other departments if required to do so.
- Provide technical/non-technical phone support to customers.
Requirements:
- Fluent in Slovak and B2 or medium level of English Language
- Ability to walk customers through complex procedures from start to finish.
- Basic knowledge of troubleshooting technical issues will be an advantage.
- Excellent level of computer and internet using skills with MS Office
- Should have the adaptability to a fast-paced work environment in the company.
- Customer-oriented approach that is capable of matching the brand’s reputation.
- General technical/troubleshooting skills and a natural curiosity-driven personality
Salary & Benefits:
- Monthly gross basic salary
- 2 extra full salaries paid per year (pro rata)
- Monthly performance bonus (some projects give this bonus)
- If working on Sunday or Greek holidays (75% extra of day's salary)
- Overtime paid, according to pay scale (based on shift timing)
- Free Greek language course
- Health insurance from the first day
- International working environment
- Welcome event for all new employees
- On-site canteen (discounts for employees)
- Help in the bank and tax registration process
- Training provided (paid as part of employment)
GDPR Consent: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.
How to Apply: Follow the instructions from this platform to send us your job application. If you would like to check more similar job opportunities then please visit our company website.
Job Type: Full-time
Application Question(s):
- Are you willing to relocate to Greece for this job ?
- Are you ok with customer support level job ?
- What is your Email Address?
- What is your phone number?
