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Pracovní místa warner bros. discovery

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Nabídky práce: 27

Job Post Details

Customer Service Advisor for Warner Bros. Discovery! with Bosnian - job post

Webhelp
3.3 out of 5
Praha
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Lokalita

Praha

Úplný popis pracovní pozice:

Customer Service/Support

Location
Prague, Czech Republic


Job Title:

Customer Service Advisor for Warner Bros. Discovery! with Bosnian

Job Description

What you will do in this role:

  • Answer phone calls, e-mails, live chats, and messages on social media from customers
  • Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability
  • Work shifts: morning 8:00-16:45, (Local Time)
  • Phone calls are inbound, no cold-calling

Requirements

  • Suitable for people without experience
  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers’ problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to also work independently
  • Native Bosnian and communicative level of English in both oral and written

Offer

  • Possibility of working from home
  • Meal vouchers
  • Attractive bonuses according to the performance
  • Multisport card.
  • Daily use of foreign languages, especially English.
  • Great referral bonus
  • A team that is fair and human at all times, including corporate governance.
  • Interactive activities: team-building, company parties, sports, etc.
  • Opportunity to develop a career within a multinational environment

Location:

CZE Prague - Vyskocilova 1481/4 (9th floor)

Language Requirements:

Time Type:

Full time

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