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Podobná vyhledávání:
Customer Service Representative with Italian
Customer Service Representative with Italian
Popis pracovní pozice
Úplný popis pracovní pozice:
Job description
By applying, you are joining our talent pool and will be considered for upcoming opportunities that align with your background and expertise.
Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.
What is your role going to look like?
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Together with team members you will be supporting Italian market
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Act as a primary point of contact for our clients and commercial teams
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Big part of your day will be order management- receiving, monitoring, and processing customer orders in ERP.
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You will also handle complaints or any other requests from our clients.
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You can expect receiving requests primarily via email (CRM) or phone.
Learn more about our Prague center here: www.envistaprague.com
Job requirements
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Native or business fluent in Italian
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Fluent in English
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Customer centric approach
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Good communication skills (efficient, friendly and positive)
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Curiosity and drive for continuous improvement
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Experience or ability to learn CRM and ERP tools
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Organizational skills and attention to details
What can you look forward to?
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WELL certified offices we’re the only office in CEE with Platinum certification in WELL - program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...) initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)
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Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations)
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25 days of vacation
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4 paid sick days
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Meal vouchers
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Hybrid work model
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Contribution to wellness and leisure activities - Multisport and Edenred
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Retirement plan contribution and life insurance
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Language courses
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Employee Assistance Program (free consultations in mental health, legal and financial areas for you and your family members
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Company discounts
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Attractive work environment in Prague 8 – Libeň
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Free parking in the office
Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
Operating Company:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Operating Company:
Location:
Date Posted:
Req Number:
Benefits
Caring for our employees and their families
Health & Wellbeing
We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial Benefits
We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability Insurance
We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.
Paid Time Off
We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Learning & Career Development
We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.
Our hiring process
At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.
1. Application Review
After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps.
2. Interviews
You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact.
3. Offer Decision
If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision.
4. Onboarding
Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.